Be Our Guest!

When you visit Pink Saloon - We want you to enjoy the experience and love your clothes! Our true aim is to please! Questions and comments are always encouraged! We want to know what is great, grand and could be better. So shout it out by: phone, e-mail, fax or good old-fashion paper!

service@pinksaloon.com

Pink Saloon
142 N Main St
El Dorado, KS 67042

Toll free: 877-969-7465
Phone: 316-321-7465
Fax: 316-321-1264

U.S. Shipping Methods and Rates

When shipping within the Continental United States, you must have the credit card billing address as well as the shipping address. The issuing bank must be based within the United States.

Domestic GROUND Shipping

• FREE on orders over $150 in the Continental U.S.
• $8 on orders under $150 in the Continental U.S.
• Delivery within 7-10 days

Non-Continental U.S.A.

• Hawaii 2-Day Air $44.95
• Hawaii Ground $24.95
• Alaska 2-Day Air $44.95
• Alaska Ground $24.95
• Canada 2-Day Air $44.95
• Canada Ground $24.95

Express Delivery $24.95

• Delivery within 3-4 business days
• Signature required on all shipments unless otherwise requested
• Weekend delivery may not be available

Price Matching

Pink Saloon will match competitor pricing based on manufacturers suggested retail. This feature is available for 30 days from time of purchase. All refunds are subject to our discretion. If you see it for less e-mail us at info@pinksaloon.com.

Pink Saloon "No Hassle" Return Policy

Okay, so you love it but there was a tiny problem. No worries. Return it within 7 days of the arrival date for a full refund and up to 21 days for an exchange. Certain exceptions do apply.

Exceptions

• We do not accept returns on shoes, jewelry, handbags or accessories.
• Products noted within the description are not returnable.
• Clearly we do not accept any items that have been worn, damaged or without the original tags attached.
• "Clearance" & "Sale" items are non refundable. (This does not include the First Timer Discount)

Return Procedures

• Please return merchandise in original condition with tags attached.
• Fill out the reason for return on the return receipt provided. This must be included in the package.
• All merchandise is returnable by USPS Priority Mail, UPS or FedEx. Customer is responsible for return shipping costs and any lost or damaged goods.
• Claims for packages lost or damaged in transit must be made by the shipper.
• Return packages must be postmarked in accordance to the policy dating above.
• ALL RETURNS will be credited back to credit card less an $8.00 shipping charge. (This includes all orders with free shipping!)

Information We Collect

When you become a part of the Pink Saloon family the information we collect from you is strictly protected. This information may include name, address, telephone, date-of-birth and e-mail address. There may be instances when we ask for additional information such as product preferences, favorite brands and sizing info. Of course this info is optional. We only use it to better serve you!

Non-personal info collected can simply be navigation preferences.